Travel in style and comfort with Scoot Airlines from Sultan Hasanuddin Airport. The translation point has everything, from flight reservations to baggage additions. Enjoy luxury and safety by marking your presence at the Scoot Airlines UPG Terminal. The airline has special private suites that make your journey extra comfortable. As you arrive at the center, a friendly and helpful customer service team will greet you warmly. They’ll do their best to ensure you experience the vibrant energy of blue and orange. The Scoot Airlines UPG Terminal will enhance your journey and make it enjoyable, even above the clouds.
Overview of Scoot Airlines UPG Terminal
| Airport Name | Sultan Hasanuddin Airport |
| Scoot Airlines UPG Terminal Address | Jalan Airport No.1, Kec. Biringkanaya, Kota Makassar, Sulawesi Selatan 90552, Indonesia |
| Airport Code | UPG |
| Scoot Airlines IATA Code | TR |
| Scoot Airlines ICAO Code | TGW |
| Scoot Airlines UPG Terminal Contact Number | +62411550123 |
| Scoot Airlines South Sulawesi Terminal | Terminal 1 |
| Scoot Airlines UPG Arrival Terminal | Terminal 1 |
| Scoot Airlines UPG Departure Terminal | Terminal 1 |
| Working Hours | 24 hours |
| Official Website | www.flyscoot.com |
| www.facebook.com/flyscoot | |
| twitter.com/flyscoot | |
| You Tube | www.youtube.com/flyscoot |
| Instagram Account | www.instagram.com/flyscoot |
Which terminal is operated by Scoot Airlines at Sultan Hasanuddin Airport?
The airline is committed to ensuring that every traveler has an exceptional experience from arrival at the airport to reaching their destination. Scoot Airlines operates from Terminal 1 at Scoot Airlines UPG Terminal. The terminal welcomes passengers with a tranquil and inviting environment. It is characterized by efficient procedures and easily understandable signage that help passengers like you to navigate effortlessly. The welcoming atmosphere and energetic vibe at Scoot Airlines UPG Terminal 1 set the perfect tone for the rest of their journey. The arrivals at Terminal 1 are well-equipped to meet the requirements of all passengers, be they on a business or leisurely vacation.
Arrival Experience at Scoot Airlines UPG Terminal
When you arrive at Scoot Airlines UPG Terminal, you can feel at ease knowing that your travel experience is being handled with care. You can enjoy more time in waiting lounges and other premium amenities by visiting the departure center in advance. Early arrival lets you complete the required security screening process quite comfortably. The Scoot Airlines UPG Terminal has implemented dedicated counters making the process of claiming your baggage quick and stress-free. With the aid of the customer service team, the airline strives to divert its attention from any potential issues and instead focus on facilitating relaxation and preparing for your upcoming exciting journey.
Departure Experience at Scoot Airlines UPG Terminal
At the Scoot Airlines UPG Terminal, the airline has installed dedicated check-in counters and self-service kiosks to make the boarding process a breeze. Glide through security to experience a stress-free transition to your departure gate. Settle into your seat and let the tranquil ambiance of the cabin envelop you in a world full of love and passion. You never need to bother as the airline has a dedicated center, so, whenever you have any query related to air travel simply solve them to enjoy peace of mind.
What Services and Amenities are available at the Scoot Airlines UPG Terminal?
Reach the departure airport at least two to three hours before departure. The officials will greet you and help you to complete the check-in process while guiding the joy at your terms. You can relax in comfortable lounges (depending on fare types and membership status) or explore shops offering everything from souvenirs to luxury goods. Your journey with Scoot will promise you an unforgettable experience. Enjoy additional services and amenities at Scoot Airlines UPG Terminal. Continue to take a brief look at services.
- Reservation point
- Seat upgrade options
- Flight change counters
- Cancellations desk
- Check-in hub
- Dining options
- Duty-free shopping
- Baggage assistance
- Lost and found assistance
- Wi-Fi access (in premium lounges and many portions of the airport)
- Charging stations
- Medical services
- Currency exchange
Reservation point
Experience the convenience of booking your flight effortlessly by visiting the booking platform. Say goodbye to long waiting by checking in online or over the phone, contacting our travel experts, and regardless of your location or the time of day, you will get exclusive flight deals without paying any hidden charges. With the same team, you can easily manage your booking and make suitable changes that suit your preferences and budget.
Seat upgrade options
Scoot Airlines prioritizes passenger comfort by offering seamless seat selection options. You can crave stunning sky vistas from a window seat or prefer easy restroom access with an aisle seat thanks to the Scoot Airlines seat selection program. The seat selection process helps cater to diverse preferences and passengers can conveniently select their preferred seat during online booking or by contacting customer service. Travelers can find the ideal spot to match their comfort and budget preferences as the airline offers a comprehensive range of seating options including standard, extra-legroom, and premium seats.
Flight change counters
You can easily plan your trip from home with Scoot Airlines. They let you change your flight if needed, but you have to do it at least 24 hours before you fly. Scoot Airlines cares about making things flexible for you. They want every traveler to feel comfortable and special when they fly with them. From booking your ticket to landing at your destination, Scoot Airlines makes sure to listen to what you require and want. They focus on making your journey smooth and enjoyable, putting you first every step of the way.
Cancellations desk
Scoot Airlines is committed to prioritizing hassle-free and cost-effective travel experiences for all passengers. When you reach the Scoot Airlines UPG Terminal, you can visit the nearest customer service desk and request cancellation to initiate the refund process. Depending on the fare type you hold, you can request a cancellation and claim a refund quite effectively.
Check-in hub
Passengers can bypass long lines and expedite security screening with Scoot Airlines’ pre-booked security service. Available for domestic and international flights, it ensures a hassle-free travel experience. The check-in post allows travelers to save time and relax before their flight. With dedicated security lanes for a stress-free journey.
Pets companion
Scoot Airlines provides pet-friendly guidelines that make it easy for travelers to bring their furry companions. Passengers with dogs, cats, or other small animals experience a seamless and stress-free travel process. To add a pet, passengers need to follow simple guidelines that offer details on the pet’s size, weight, breed, and necessary health certificates. Once added, travelers can trust Scoot to ensure their furry friends receive excellent care throughout the journey.
Special Assistance
Scoot Airlines is dedicated to ensuring a comfortable travel experience for all passengers including those requiring special assistance. Services such as wheelchair support, dietary accommodations, and personalized assistance are available. Passengers can request help during booking or by contacting the Scoot Airlines customer service at +1-833-535-0003 in advance. The communication process is emphasizing accessibility and inclusivity for a safe and comfortable journey.
Unaccompanied Minor Service
Scoot Airlines offers an Unaccompanied Minor Service for young solo travelers. The airline is providing personalized care from check-in to arrival. With experienced staff, the airline ensures the safety, comfort, and well-being of unaccompanied minors throughout the journey. Parents can trust Scoot Airlines for a positive and memorable travel experience, however, to get this unaccompanied minor service, you will need to provide relevant documents such as a health report, contact details, and written approval on a document.
Baggage assistance
Scoot Airlines provides a flexible baggage policy that caters to diverse traveler needs. Passengers have the option to customize their baggage allowance and ensure convenience throughout their journey. The process of pre-booking extra baggage allows passengers to secure additional space and potentially avail discounts. It also helps you to avoid excess baggage fees at the airport, ultimately saving both time and money.
Lost and found assistance
Travelers will enjoy peace of mind with the dedicated Lost & Found desk. For passengers who misplace luggage, personal items, or electronic devices, the customer service team is ready to assist. To report lost items during the journey, passengers can contact the Lost & Found desk at the airport or reach out to customer service. The airline at Scoot Airlines UPG Terminal makes every effort to locate and return lost items that ensure a positive resolution for passengers’ faith.
Wi-Fi Access
Stay connected throughout your Scoot Airlines flight with high-speed Wi-Fi service. Access the internet from your seat for browsing, email, or streaming movies and shows. The Wi-Fi service is available on all eligible flights, letting passengers use their devices like smartphones, tablets, and laptops for uninterrupted connectivity and entertainment.
List of all Scoot Airlines Terminals Worldwide
Scoot Airlines Sultan Hasanuddin Airport Map
Frequently Asked Questions
If you’re flying Scoot Airlines, you’ll find their operations centered in Terminal 1 at UPG.
Scoot Airlines utilizes Terminal 1 at Sultan Hasanuddin Airport.
Scoot Airlines uses Terminal 1 for its arrivals at UPG.
Scoot Airlines uses Terminal 1 for departure operations in UPG.
Contact Scoot Airlines’ customer service simply by calling +1-877-777-6419, live chat, or email.
Yes, you can cancel the Scoot flight within 24 hours.
To get a refund from Scoot Airlines, contact their customer care service directly.
